privacy policy
ART Football customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Our contact details
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Health information (including dietary requirements, allergies and health conditions)
- Health and safety information
- Photographs or video recordings
- Records of meetings and decisions
- Identification documents
- Information relating to sponsorship
We also collect or use the following information to provide services and goods, including delivery:
- Racial or ethnic origin
- Health information
Scope of personal information to be processed
The scope of the data we process:
- names of individuals
- postal addresses of individuals
- email addresses
- telephone numbers
- online identifiers
- Relevant health information relating to individuals
- Info as to football teams, or other sports teams, previously played for
- The Data is secured electronically by ART Football.
- We review data to ensure the data is relevant to the purpose, not excessive, up-to-date and not kept for longer than is necessary.
Annually relevant data will be checked against industry suppression files, such as the:
- telephone preference service
- mailing preference service
Details of any sensitive special categories of personal information that it’s necessary for ART Football to process:
- Info regarding health and fitness. We respect the rights and freedoms of the individuals to whom it relates and will delete this info immediately upon request.
- Info will be deleted 1 year after your relationship with ART Football ends.
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
- Consent
- Contract
- Vital interests
Where we get personal information from
- People directly
- Schools, colleges, universities or other education organisations
How long we keep information
We will keep your information for up to 12 months after your relationship with us ends.
Who we share information with other organisations
We do not share your data with third parties without your express permission.
Security measures
Organisations we’re legally obliged to share personal information with. This could include organisations such as the FA, your school, your college, and opposition teams.
Sharing information outside the UK
Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.
Your data protection rights
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
